Privacy Policy

Agreement To Be Bound

This Privacy Policy is applicable to the Personal Data (as hereinafter defined) collected by Marrybrown through our Application which may be amended from time to time upon a notification published on the Application or such other means of communication to the users as deemed suitable by Marrybrown. Your continued usage of the Application constitutes your agreement to and acceptance of any changes or updates made by Marrybrown.

Personal Data

Users may browse the Application generally, which contains publicly available contents, without disclosing any Personal Data (as hereinafter defined). However, in order to access to certain services or features via the Application, Users may need to disclose certain information such as:

personal information relating to the identity and background (such as full name, age, etc), contact information (including email, address, phone number or such other information), payment information (including bank account or credit card details), images of themselves;

information in connection with Products and Services you have purchased from us or have registered with us in connection with purchases, services, information, updates, inquiries, etc;

personal interests or preferences such as language, product or content interests, communicating and marketing preferences;

other information that are, have been or may be collected by us or which you provide to us, from time to time, in connection with any service, transaction, contest, survey, promotion, questionnaire, forms of communication with us; and

any other information as may be applicable.

(Collectively, “Personal Data”)

In the event the collection of personal data that are categorised as “Sensitive Personal Data” (which include medical history and conditions, religion, and political belief) is imminent, we will seek for your explicit consent.

Usage of Personal Data

Your Personal Data will be processed by Marrybrown or such other third parties (as the case may be) such as our affiliates, sponsors, partners, auditors, consultants, lawyers, advisors, government bodies, or such other relevant parties for the following purposes:

to process your user account registration on the Application and to verify your identity, to provide you the relevant services or subscribed services offered on the Application; to maintain and manage your user account;

to provide you with information about campaigns, events, plans, other services or products that we may offer from time to time;

to notify you of any changes and updates related to the Application, terms and conditions, services and activities offered from time to time;

to administer our Application and for internal operations purposes (including but not limited to product development, training, testing, research, troubleshooting, accounting and payment) and to facilitate the administration and management to give effect the commercial transactions as you may require;

to produce data, reports and statistics (e.g. data mining and analysis) which have been anonymised or compiled in a manner that does not identify you as a specific individual;

to fulfil statutory requirements or comply with any legal or regulatory obligations that may apply, or any orders, judgment or decree as may be ordered by the court of a competent jurisdiction;

to maintain records required for security, claims or other legal purposes;

to conduct promotion and marketing activities;

to third parties with whom we have contracted to provide services to us (such as analysis on our behalf) for any of the purposes described above. Where we disclose your personal data to third parties, we shall ensure that such data will not be used for any reason other than to provide the services they have contracted to provide us;

to conduct anti-money laundering checks; for crime detection, investigation, prevention and prosecution; to comply with any sanction requirements;

to enforce and/or defend any of our rights; and

such other purposes as we may reasonably determine from time to time to the extent permitted by the applicable laws.

Collection of Personal Data

Your Personal Data may be collected directly from you, from your authorised representatives or from a variety of sources including but limited to when you registered a user account with us, browse the Application, when you initiate contact with us either through verbal or written communications (e.g. enquiries, complaints, comments or feedbacks), when you participate in surveys, questionnaires, competitions, contests, offers, events, campaigns, or promotion done by us or through an appointed third party, when you commence a business relationship with us, interact with us on any social media networks, or from such other sources where you have given your consent for the disclosure to the extent permitted by applicable laws.

We may also obtain information about your general interest by accessing cookies stored on your mobile device.

Necessity

It is necessary for us to collect and process your Personal Data for us to effectively provide our services to you. If you do not supply us with your Personal Data, do not consent to our privacy notice or if you withdraw your consent herein, we may not be able to process your application and/or provide you with certain services, if at all.

Disclosure to third parties

There may be situations where we are required to disclose certain information about you to the following third parties, which includes but is not limited to:

federal and state governments, courts of law, ministries and government agencies;

law enforcement agencies and regulators;

companies within the Marrybrown Group;

companies or organisations that act as our agents, contractors, vendors, suppliers, service providers or professional consultants (include without limitation to auditors, consultants, lawyers, advisors);

companies or organisations that assist us in processing your transactions and payments and business associates and other parties for purposes that are related to the purpose of collecting and using your Personal Data;

other parties in respect of whom you have given your express or implied consent to.

Transfer of Your Personal Data Outside Malaysia

If in the event where it may be necessary your personal data is processed by entities outside Malaysia, or if any of our service providers or business partners that are involved in providing part of services are located in countries outside Malaysia, you hereby consent to us transferring your personal data outside Malaysia, and your personal data shall be regulated in accordance with the applicable law of the relevant jurisdiction.

Reasonable steps will be taken to safeguard your personal data whereby these service providers and business partners will not use the data for any reason other than to provide the services they are contracted to provide.

Your Rights to Access and Correct Your Personal Data

If you would like to access or view details of your personal data held by us, or if you would like us to make corrections to your personal data, you may make a request to us by writing to marketing@marrybrown.com

How Long We Will Keep Your Personal Data

We will retain your personal data in compliance with this Policy and/or the terms and conditions of your agreement(s) with us for the duration of your relationship with us, or for such period as may be necessary to protect the interests of Marrybrown or where otherwise required by the law.

How We Protect and Safeguard Your Personal Data

We endeavour to take all reasonable steps to protect your personal data and keep your personal data protected. There may be situations where you are linked to external websites while using Marrybrown, we shall not be held responsible for the data policies, procedures or content of these external sites.

Your Consent

By providing your personal data to us, you consent to the use of that personal data as set out in this Policy. Where you have indicated your consent to receiving marketing or promotional updates from Marrybrown, you consent to the use of that personal data as set out in this Policy.

You may opt-out from receiving such marketing or promotional material at any time. You may select the ‘unsubscribe’ option provided in our email or contact us at the details provided below.

Withdrawal of Consent

You may withdraw your consent from our usage of your personal data at any time under this Policy by contacting marketing@marrybrown.com.

Security

Strict measures. Marrybrown maintains strict measures and standards and takes reasonable care to prevent any unauthorised access to your Personal Data that we hold.

No guarantee. However, users agree that we cannot guarantee a fully secured data transmission via the internet or through our Application (e.g. third parties unlawfully intercept or access transmission of information). Users acknowledge that submission of any information over the internet or transmission is at their own risk.

Third-party Links

Third-party links. This Application may contain links to or from other websites and/or platforms. The third party’s website/platform will not be subject to this Privacy Policy.

Limitation of Liability. If you use any link from this Application to any websites or platforms of a third party, please take note that these third-party websites or platforms have their own privacy policies and that we do not accept any responsibility or liability for such policies.

General

Amendment. We may amend this Privacy Policy at any time by posting the amended terms on the Application. All amended terms will take effect immediately after they are posted on the Application.

Our Contact Details

If you have questions or comments about Marrybrown’s use of your personal data, or if you have any questions, comments or suggestions regarding this Policy, please write to us at marketing@marrybrown.com and we’ll endeavour to assist you.